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General Information

We try our best to respond to all customer e-mail or Facebook messages within 24 hours, with the exception of Saturdays and Sundays. (We believe that weekends are a special time to share with family and friends.)

Please don't hesitate to let us know how we can be of assistance.

General Information and Customer Service:

Requests for Special Orders:

Thank you!

Sylvanian Families.HK Team


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